1. Information collected

We collect several types of data when you visit our site or use our services, including :

• Personal data Surname, first name, e-mail address, telephone number, postal address and any other information you provide when subscribing to our newsletter, requesting a quotation or submitting a contact form.

• Navigation data Information about your device (type, operating system, IP address), as well as data about how you interact with our site (pages visited, length of visit, etc.). This data is collected via cookies or similar technologies.

2. Use of data

The information collected is used for :

• Providing our services To process your requests for quotes, answer your questions and provide you with information about our services.

• Improving the user experience To analyze how you use our site in order to optimize navigation and functionality.

• Marketing and communications Send you information about our products, services, special offers and promotions, if you have given your consent.

• Legal compliance Respect our legal obligations, particularly in terms of accounting, invoicing and the fight against fraud.

3. Data sharing

We do not sell or rent your personal data to third parties. However, your data may be shared in the following cases:

• Service providers Third-party service providers: We may use third-party service providers for services such as web hosting, data analysis or the sending of newsletters. These service providers only use your data for the purposes of their services, in order to Dermophar Laboratory and are required to respect confidentiality.

• Legal requirements We may disclose your information if required to do so by law or to protect our rights, your safety, or the safety of others.

4. Cookies

We use cookies to improve your experience on our site. Cookies are small text files that are stored on your device when you visit our site. They enable us to recognize you on subsequent visits and to analyze the use of our site in order to improve it.

You can set your browser to accept or reject cookies. However, if you choose to disable cookies, some features of our site may not be available.

5. Data security

We take technical and organizational measures to protect your personal data against loss, misuse or unauthorized access. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your rights

In accordance with data protection legislation, you have the following rights:

• Right of access You have the right to request access to the personal information we hold about you.

• Right of rectification You may request the correction of any inaccurate or incomplete personal information.

• Right to erasure You have the right to request the deletion of your personal data, subject to the exceptions provided for by law.

• Right to portability You can ask to receive the personal data we hold about you in a structured, commonly used and machine-readable format.

• Right to object You have the right to object to the use of your personal data for direct marketing purposes.

To exercise your rights, please contact us at the following address: [contact e-mail address].

7. Data retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, and in accordance with legal requirements. For example, we will retain billing information for [X] years in accordance with tax legislation.

8. Changes to the privacy policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to periodically review this policy to stay informed of our privacy practices.

9. Contact

If you have any questions about this privacy policy or wish to exercise your rights, please contact us at the following address: contact@laboratoiredermophar.com