Terms and conditions of sale
Update date: March 24, 2025
Laboratoire Dermophar is a brand owned by Aionia Management.
These General Terms and Conditions (GTC) apply to all consulting services provided by Aionia Management, a company specializing in business and management consulting, as well as to cosmetic product development services provided under the Laboratoire Dermophar brand.
By accepting a quotation, an order or by taking advantage of our services, the customer unreservedly accepts these terms and conditions.
1. Services
Aionia Management offers consulting services for the business, management and development of cosmetic products via the Laboratoire Dermophar brand. Services include, but are not limited to, research, formulation, production and marketing of cosmetic products, as well as strategic and technical advice tailored to customer needs.
2. Quotations and orders
3.1 Quotation: All services will be subject to a detailed quotation, drawn up by Aionia Management and accepted by the customer. The quotation is valid for 30 days, unless otherwise specified.
3.2 Order confirmation: The order is considered firm and definitive upon receipt of the signed quotation and/or purchase order issued by the customer. No modification of the order may be made without the prior agreement of Aionia Management.
3. Rates and payment
3.1 Rates : Prices for services are specified in the quotation and are expressed in euros. Prices are exclusive of tax, unless otherwise stated, and may be revised annually.
3.2 Payment terms : Payment for services is made in accordance with the terms specified in the quotation. Unless otherwise specified, payment is due within 10 days of receipt of invoice.
3.3 Late payment: In the event of late payment, late payment penalties will be applied in accordance with current legislation. In addition, Aionia Management reserves the right to suspend the performance of services in progress until payments have been settled.
4. Customer's obligations
The customer undertakes to provide Aionia Management with all information necessary for the proper execution of the services. The customer is responsible for the truthfulness and accuracy of the information provided.
The customer also undertakes to cooperate actively with Aionia Management and to meet the agreed deadlines.
5. Intellectual property
5.1 Ownership of creations : Studies, reports, creations, documents and other deliverables produced by Aionia Management in the course of its services remain the exclusive property of Aionia Management, subject to copyright and other intellectual property rights. The rights to use the deliverables are transferred to the customer under the conditions specified in the contract or quotation.
5.2 Laboratoire Dermophar trademark: The Laboratoire Dermophar trademark remains the exclusive property of Aionia Management. Any use of the trademark by a third party must be expressly authorized by Aionia Management.
6. Privacy
Both parties undertake to keep confidential all information and documents exchanged during the performance of the services. This obligation of confidentiality continues after the end of the service.
7. Liability
7.1 Responsibility of Aionia Management: Aionia Management undertakes to provide consulting services diligently and professionally. Its liability is limited to direct damage resulting from a proven fault on its part in the performance of the services.
7.2 Customer responsibility: The customer is responsible for the use of the services provided by Aionia Management and for decisions made on the basis of advice received.
8. Force Majeure
Neither party may be held liable in the event of force majeure, in particular in the event of strike, shortage of raw materials, epidemic, or any other event beyond the control of the parties, affecting the performance of services.
9. Duration and termination
9.1 Duration: Services are provided within the timeframe agreed in the quotation or contract. If delays occur, Aionia Management will inform the customer as soon as possible.
9.2 Termination: In the event of non-compliance with contractual obligations by one of the parties, the contract may be terminated ipso jure, after formal notice has remained unsuccessful for a period of 15 days.
10. Disputes
These terms and conditions are governed by French law. In the event of a dispute, the parties shall endeavor to resolve any differences amicably. Failing this, the dispute will be submitted to the exclusive jurisdiction of the Nanterre court.
11. Modification of the GTC
Aionia Management reserves the right to modify its General Terms and Conditions of Sale at any time. Modifications will come into effect as soon as they are published on the company's website or communicated to the customer. The customer is obliged to take note of the most recent version of the General Terms and Conditions before any new service.